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Telcoplus

A robust Franchise Management Solution for handling customer resource management, franchise centric, sales & activation, financials, central store & inventory, sales & distribution and cashier module.
Recognizing the evolving needs of the telecom industry, CRPL has developed robust convergent billing and revenue management solutions. Our software empowers telecom companies to consolidate their billing processes and effectively manage revenue streams across multiple services, including voice, data, and value-added services. Our solutions enable accurate billing, real-time revenue tracking, and seamless integration with various network elements. Telecom operators can leverage our expertise to improve customer satisfaction, accelerate revenue collection, and gain a competitive edge in the dynamic telecommunications landscape.

Telco offers

Key Features

Customer Relationship Management

Franchise-Centric sales &Activation

financial

Central Store & Inventory

Sales & Distribution

The Franchise Management System is a comprehensive solution designed to handle various aspects of franchise management, including customer resource management, sales and activation, financials, inventory, and more. It helps streamline operations and enhance the performance of franchise networks.

FMS facilitates the growth of potential and new franchisees by providing tools to coach, develop, and support emerging businesses. This helps in effectively managing the entire network while fostering a culture of coaching and entrepreneurial spirit.

Yes, FMS offers a dashboard that provides a real-time overview of essential network information, including financial metrics and performance indicators, helping you track both won and lost opportunities within your network.

The Retail Management System is a specialized software solution designed to streamline and optimize the operations of telecommunications retail businesses, managing various retail processes efficiently.

RMS provides modules for tracking current inventory status (sold and in hand) of both franchisees and retailers, ensuring efficient inventory handling and reporting.

RMS offers an ordering module that generates debit entries during order placement and monitors credit limits. The dispatch module records and manages dispatch information, ensuring efficient order processing and tracking.

Yes, RMS includes an order dispatch and tracking module, allowing franchisees to monitor the delivery status of orders by inputting tracking numbers, with options for order cancellation and confirmation.